What is Knowledge Management?
Knowledge Management starts with a definition of an organization's strategy and determines how a systematic approach to collaboration can help the organization achieve its goals more quickly, more effectively, and more reliably. KM prevents disparate but related business units from re-inventing the wheel; KM delivers the wisdom of the whole to a specific business issue; KM speeds decision-making and best practice adoption.
KM is an operating approach that addresses the on-going resolution of business issues by leveraging People, Processes, Technology, and Culture. People are brought together in knowledge communities to discuss business problems and solutions; Processes and Technology support the knowledge transfer throughout the organization; Culture is key to developing a knowledge-driven organization.
If you want to get a sense of what is new in Web 2.0 Technology, click here to see a short video from the folks at eWeek:
http://www.eweek.com/article2/0,1895,2097978,00.asp
Regsiter for this free site - www.learnfromeachother.com - to see firsthand what a virtual knowledge sharing community looks and feels like. You might find some helpful resources and meet some interesting people!
Below are some resources that describe how to develop a KM operating model in your organization. KM At Work, Inc. focuses exclusively on applying KM to healthcare -- look below for information describing how healthcare organizations around the country are deploying knowledge transfer techniques.
